Refunds & Exchanges

We want you to love every piece you order from The Raïa Collective.

As we work with limited collections and independent brands, please review our policy carefully before purchasing.

Refunds

  • All sales are final.

  • We do not accept returns or offer refunds.

  • We encourage you to carefully review product descriptions, sizing, and details before placing your order.
    If you have any questions, feel free to reach out to us prior to purchase — we’re happy to help.

Damages & Issues

  • Please inspect your order upon delivery.

  • If your item arrives damaged, defective, or incorrect, contact us as soon as possible.
    We will review the issue and make it right.

Size Exchanges

  • We offer a one-time exchange for incorrect sizing, subject to availability.

  • Items must be returned in their original condition — unworn, unused, and with all tags attached.
    Exchange requests must be made within 3 days of delivery.

  • Please note that we cannot accept exchanges for items showing any signs of wear or damage.

Contact Us

  • For any questions or assistance, you can reach us at info@theraiacollective.co or via WhatsApp at +961 76 350 850